Refund policy

Refund Policy – Mystery Box Lucky Buy

At Mystery Box Lucky Buy, the joy of shopping comes from the thrill of surprise. Every box is unique, and discovering the unknown is part of the experience!

All Sales Are Final

• Due to the mystery nature of our products, we do not offer refunds, returns, or exchanges for any reason, including personal preferences, duplicate items, or perceived value.

• Neither we, nor our customers, know the exact contents of a box before it is opened—that’s what makes it fun!

Damaged or Shipping Issues

• If your package arrives damaged due to shipping, or if there is an issue unrelated to the contents, please contact us at support@mysteryboxluckybuy.com within 48 hours of delivery.

• We will review the case and do our best to assist you. Please note that we cannot replace or refund based on the contents of the box.

Customer Agreement

By purchasing from Mystery Box Lucky Buy, you acknowledge and accept this policy in full. Each order is a chance to experience surprise, value, and excitement.

Thank you for choosing Mystery Box Lucky Buy and embracing the mystery!